Return & Exchange



WHAT IS YOUR NORMAL RETURNS POLICY?

For online purchases, Sasitanat will accept merchandise in its original condition for a refund of the purchase price when accompanied by the original invoice.Return merchandise must be post marked within 30 days from the date of delivery. Merchandise that has been worn, used, altered or damaged will not be accepted.

Merchandise returned to Sasitanat's address will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment. Please note the original shipping charges incurred at the time of purchase are non-refundable. For updates regarding your return, please contact info@sasitanat.com and include the return tracking number. Emails will be responded to within 1-2 business days.

How do I return an item?

Easy-to-follow return instructions are included with each shipment. Sasitanat does not provide return shipping labels and shipping charges for returned item(s) are the client’s responsibility. We recommend shipping returned merchandise via FedEx for tracking purposes. Please be sure to request adequate insurance to cover the shipment. Sasitanat will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled, or damaged.

How long does it take for a refund to be issued?

Merchandise returned to Sasitanat will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued to the form of payment that was utilized for the purchase. Please note the original shipping charges incurred at the time of purchase are non-refundable.

Are delivery charges refundable?

Original shipping charges incurred at the time of purchase are non-refundable.

How do you exchange an item with Sasitanat?

We cannot accommodate automatic exchanges at this time. Please return the original item for a refund using the return instructions provided in your shipment and a new purchase can then be placed on our website. Please note that new orders are subject to merchandise availability. 

Merchandise returned to Sasitanat will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment. Please note the original shipping charges incurred at the time of purchase are non-refundable.
If you plan to return a purchased item, please email us at info@sasitanat.com